Everything was going normal until when I was packing up my things from practicing to go to a rehearsal, my phone fell off my music stand and landed face down. I thought that it would be fine, but no, there were two cracks beneath the screen and the display didn't work at all. Crap. I had just gotten this phone less than a month ago. I was sure T-Mobile would do nothing to help me. Expecting the worst, I went into CostCo (where I bought it) after I was done with my rehearsals to see if they would do anything for me.
When I got there, I explained what had happened and asked if there was any way that I could just buy a new phone for the upgrade price instead of the full $500 for it. They said they couldn't do anything for me. I explained that I had just bought it less than a month ago and tried to look as pathetic as possible. Lucky for me, it worked. One of the workers looked at my phone and said that you can't really see the crack unless you're looking for it. He said not to tell customer service and said, "You're the spitting image of my daughter, we'll exchange it for you."
That just made my day. I was so worried about having to buy another new phone, because that is definitely not in the budget right now. Thank goodness for kind people with a soft spot for sad looking red-heads.
Damn red-heads. Us brunettes are far less pitiful.
ReplyDeleteYou win! I've seen that look, and it's difficult to resist. Congrats on the new sweet phone.
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